Said Zater has announced his decision to step down as CEO of Contact Financial Holding, taking on a new position as Vice Chairman of the Board and Board Advisor. This move marks the end of an impactful 24-year leadership tenure during which Zater played a pivotal role in shaping Contact into one of Egypt’s foremost non-banking financial services providers.
Zater’s decision to transition to this new role is part of a strategic effort to ensure continued business success while passing on his vast expertise. His goal is to preserve the company’s corporate memory and provide long-term strategic guidance. As Vice Chairman, he will focus on supporting the company’s future growth, fostering institutional learning, and steering the company towards continued success in a rapidly evolving financial landscape.
Since joining Contact in 2001, Zater has been integral to the company’s transformation from a specialist auto finance firm into a diversified leader in the financial services sector. Under his leadership, Contact secured Egypt’s first consumer finance license and expanded into multiple sectors, including mortgage finance, leasing, factoring, and insurance. Additionally, the company’s footprint grew to 74 branches across Egypt, alongside a significant expansion into the UAE with the launch of a Dubai office.
Zater’s leadership contributed to remarkable financial achievements, including a 230% surge in profits over six years and a 22% year-on-year increase in net operating income in 2024. His focus on digital transformation also significantly improved operational efficiency and customer experience, positioning Contact at the forefront of the industry.
Throughout his career, Zater’s contributions have earned Contact Financial Holding numerous accolades. The company was recognized among the Top 50 Fintech Companies in the Middle East by Forbes Middle East, as well as securing a place among the Top 50 Listed Companies for three consecutive years. Zater himself was honored as one of the Top 100 CEOs in the Middle East in both 2023 and 2024.
Beyond his corporate leadership, Zater plays a prominent role in the wider financial sector. He serves as Chairman of the Egyptian Federation of Consumer Finance, where he has worked to advance the sector and strengthen its regulatory framework.
This leadership transition ensures that Zater will continue to influence Contact Financial Holding’s strategic direction while leaving a lasting legacy of growth and innovation.
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